Keywork AIBusiness AI Assistant

Insights

AI Agents in 2026: Expectations and Reality

September 24, 2026

AI agents are software that can carry out an assigned task over several steps, using tools and data. In 2026, two predictions for this field should be read together.

Rapid adoption: In its August 26, 2025 release, Gartner predicts that 40% of enterprise applications will be integrated with task-specific AI agents by the end of 2026, up from less than 5% in 2025 (Gartner, 26.08.2025).

High attrition: On June 25, 2025, Gartner also predicted that over 40% of agentic AI projects will be canceled by the end of 2027, due to escalating costs, unclear business value or inadequate risk controls (Gartner, 25.06.2025).

Read together, they say: agent technology is spreading, but projects that do not establish business value and risk management from the start are hard to sustain.

What to watch when starting

  • One measurable goal: Instead of “efficiency”, pick a defined goal such as measuring and shortening proposal preparation time.
  • A small pilot: Try the agent first in a limited process with limited data.
  • Human approval: Leave the final decision to a person in steps involving money, customer communication or personal data.
  • Access limits and logging: Restrict which systems the agent can reach and log every action it takes.
  • Cost tracking: Monitor model and infrastructure costs throughout the pilot and weigh them against business value.
  • Personal data: If the agent processes personal data, plan your information and security obligations under applicable data protection law from the start.

At Keywork we recommend starting agent projects with discovery and a small pilot. Meeting requests: support@keywork.ai